Privacy Policy

1. Introduction

Welcome to BookingBuddy ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience on our website and in using our products and services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our booking management platform.

By using BookingBuddy, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Information You Provide to Us

• Account Information: When you create an account, we collect your name, email address, password, and any other information you choose to provide.
• Business Information: If you create a business profile, we collect business name, description, contact information, and other details you provide.
• Booking Data: We collect information about bookings, appointments, customer details, and related data that you input into our platform.
• Payment Information: When you make a purchase, our payment processors collect payment card information and billing details. We do not store full payment card numbers on our servers.
• Communications: We collect information you provide when you contact us for support or communicate with us in any way.

2.2 Information Automatically Collected

• Usage Data: We automatically collect information about how you interact with our services, including pages visited, features used, and time spent on the platform.
• Device Information: We collect information about your device, including IP address, browser type, operating system, and device identifiers.
• Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience, analyze usage, and assist in marketing efforts.

3. How We Use Your Information

We use the information we collect for various purposes, including:

• To provide, maintain, and improve our services
• To process transactions and send related information
• To send you technical notices, updates, and support messages
• To respond to your comments, questions, and requests
• To monitor and analyze usage patterns and trends
• To detect, prevent, and address technical issues and security threats
• To personalize your experience and provide content and features relevant to you
• To send you marketing communications (with your consent, where required)
• To comply with legal obligations and enforce our terms

4. How We Share Your Information

We may share your information in the following circumstances:

• Service Providers: We may share information with third-party service providers who perform services on our behalf, such as payment processing, data storage, and analytics.
• Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• Legal Requirements: We may disclose information if required to do so by law or in response to valid requests by public authorities.
• Protection of Rights: We may share information to protect our rights, privacy, safety, or property, or that of our users or others.
• With Your Consent: We may share your information with your consent or at your direction.

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: You can request access to the personal information we hold about you.
• Correction: You can request correction of inaccurate or incomplete information.
• Deletion: You can request deletion of your personal information, subject to certain exceptions.
• Portability: You can request a copy of your data in a structured, machine-readable format.
• Opt-Out: You can opt out of certain data processing activities, such as marketing communications.

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal or legitimate business purposes.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our services, you consent to the transfer of your information to these countries.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: